Returns & Exchanges
At Kuvera, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unworn items with original tags attached into the original shipping bag or a secure box to ensure they arrive safely.
Attach the Label
Download and print the prepaid shipping label from your email, then securely affix it to the outside of your return package.
Drop Off and Track
Take your package to any authorized carrier location and keep your drop-off receipt to track the status of your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing